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Frequently Asked Questions About Air By Design Heating and Cooling

Quick answers about our heating, air conditioning and water heater services.

Answers From Air By Design Heating and Cooling

Here are the questions Philadelphia-area homeowners ask us most often. Do not see your question? Call us at (267) 532-9136 or request a free estimate and we will be glad to help.

Does Air By Design Heating and Cooling offer free estimates?

Yes. Estimates are always free with no obligation. If we perform the repair, there is no service call fee. You can call (267) 532-9136 or request a free estimate online.

Are you available for emergency heating and cooling service?

Yes. Air By Design Heating and Cooling is available 24 hours a day, 7 days a week for no-heat, no-cooling and water heater emergencies.

What areas do you serve?

We are based at 4490 Salmon St, Philadelphia, PA 19137 and serve Philadelphia County, Bucks County, Montgomery County, Delaware County and Chester County in Pennsylvania, plus Gloucester County, New Jersey.

Are your technicians licensed and insured?

Yes. Air By Design Heating and Cooling is fully licensed and insured, and our ductwork and installation work is guaranteed.

What HVAC services do you provide?

We repair and install furnaces, boilers, central air conditioners, heat pumps and ductless mini-splits. We also handle ductwork and ventilation, thermostat installation, tank water heaters and HVAC maintenance contracts.

Which equipment brands do you work with?

We install and service brands including Goodman, Payne, Bryant, Pennco, Bradford White, Utica and EMI, and we service most other major brands.

Do you offer any discounts?

Yes. We offer discounts for military members, seniors and first responders. Ask about current specials when you call.

How often should my heating and air conditioning be serviced?

We recommend servicing your heating system every fall and your air conditioning every spring. Regular maintenance improves efficiency, extends equipment life and helps prevent breakdowns. A maintenance contract makes scheduling automatic.

How often should I change my HVAC air filter?

Check your filter monthly. Most standard 1-inch filters should be replaced every one to three months, and more often if you have pets, allergies or ongoing construction in the home.

How do I know if I should repair or replace my furnace or AC?

Consider replacement if the system is more than 15 years old, needs frequent repairs, uses an outdated refrigerant, or your energy bills keep rising. We will give you an honest recommendation and written pricing for both options.

How long does a water heater last?

Most tank water heaters last about 8 to 12 years. Rusty water, rumbling noises, leaks around the base and running out of hot water are signs it may be time for a replacement.

What forms of payment do you accept?

We accept cash, checks, Visa, MasterCard, American Express and Discover.

Want to learn more? Read about our company, see customer reviews, or browse HVAC tips on our blog.

Ready for a Free Estimate?

Air By Design Heating and Cooling is available 24/7 for heating, cooling and water heater emergencies across Philadelphia and the surrounding counties.

Call (267) 532-9136 Request a Free Estimate